Careway
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Your Personal
Health Advocate,
covered by Medicare

From coordinating logistics to navigating insurance issues, your Careway Advocate helps you or your loved ones through every step of the healthcare journey.

$0 or little cost to you through Medicare
Your Advocate.
Your Voice in Care.
Advocate
NEW DIAGNOSIS GUIDANCE
We help you navigate a diagnosis with confidence.
APPOINTMENT HELP
We schedule visits & help arrange transportation.
CHRONIC CARE COORDINATION
We help monitor your symptoms & care routines.
INSURANCE SUPPORT
We help understand bills & manage appeals.
ALWAYS BY YOUR SIDE
We provide support & keep your family updated.
Personalized Health Advocates are newly covered by Medicare.
We bill through your insurance to ensure this is $0 or at little cost to you.
No hidden fees or commissions.
HOW IT WORKS
STEP 1
Understand your needs
It begins with a video visit with a Careway physician. We'll take the time to understand your health, your story, and what kind of support you need.
How it works
STEP 2
Meet your dedicated Careway Advocate
Our Advocates are compassionate doctors, nurses, and experts who are on your side, ready to listen and fight for your care. We do whatever it takes — from phone calls to paperwork — to make sure you get the care you need.
How it works
STEP 3
Reliable ongoing support
Your health advocate and the Careway team work on your behalf to connect you with the right care. We're there every step of the way, for as long as it takes.
How it works
Support for you and your family, every step of the way.
Whether you're caring for someone or being cared for, we're here to ease the burden and guide you to better care.

Common Questions

Careway is a platform that connects you or a loved one with a personal health advocate.

Our advocates work to understand your healthcare needs, find specialists in your network, schedule appointments, organize transportation, send medication reminders, organize health records, explain medical bills, and coordinate between providers.

We're with you every step of the journey to ensure you receive the best care possible while minimizing stress and confusion.
To qualify, you must be on Medicare. A Careway physician will assess your needs to confirm your eligibility, but we find that a majority of those interested in the program qualify.

Example health conditions include: Alzheimers, Cancer, Cardiovascular, Cirrhosis, COPD, Dementia, Diabetes, Hospice, Multiple Sclerosis, Musculoskeletal, Parkinsons, Pulmonary, Renal, and Stroke.
Most Medicare and Medicare Advantage plans cover services at no cost to you. Some plans may have small coinsurance, but we'll check for any costs before you sign up.
Careway advocates help identify cost-saving opportunities by finding in-network providers, reviewing medical bills for errors, negotiating payment plans, identifying assistance programs, and ensuring you're not paying for unnecessary services.
Communicate with your Careway Advocate by phone, video, or message — whatever's most comfortable for you.
During your initial assessment with a Careway Physician, we will understand your needs and match you with a Careway Advocate that will best address your needs. You can always request to switch later if you feel the match isn't right. Typically, you can sign up in minutes and get matched with an advocate as soon as today.
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